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Standard Coverage is $300 and includes A/C.

Additional Premium will be due if the home is more than 5,000 sf, or Multi-Unit, or New Construction.  For information on pricing, please click here.









SERVICE OVERVIEW

In accordance with the terms of the Plan, Landmark Home Warranty, hereinafter referred to as LHW, We, Us, Our, agrees, to repair or replace systems and appliances mentioned as covered for the Home Seller and/or Buyer, hereinafter referred to as You.  We exclude all others.  We reserve the right to provide cash in lieu of repair or replacement in the amount of our actual cost (less than retail) to repair or replace such item.  Additional charges may apply to certain repairs or replacements.  Please see Limitations of Liability.  LHW will provide service on covered systems or appliances that:

a) are installed and located within the perimeter of the Main Foundation and Garage (with exception of coverage items marked with an “*”).
b) were properly installed and in good and safe working order on the Effective Date of this Plan.
c) have become inoperable due to normal usage after the Effective Date of this Plan.
d) are reported during the term of this Plan.

This Plan does not cover defects known prior to the Effective Date of coverage.  Known defects are excluded from coverage until proof of repairs is received by us.  We provide coverage for unknown conditions if the condition would not have been detectable by the Buyer, Seller, or Agent through visual inspection and simple mechanical test.


PLAN EFFECTIVE DATES

BUYER'S COVERAGE: becomes effective at Close of Sale and is in effect for one full year.  (Premium must be received within 14 days after Close of Sale.)  If Buyer takes possession prior to Close of Sale, the premium is due and Coverage will begin upon Receipt of Premium.

IN CASES OF LEASE OPTION: the full premium is Due upon Occupancy.

SELLER'S COVERAGE: for the Listing/Escrow Period becomes effective the day the application is received by us, and continues until the expiration of the Initial Listing Period (up to 180 days), Close of Sale, or Listing Termination, (whichever occurs first).  Seller’s Coverage is not available on multiple units.  In the event Close of Sale does not occur in the 180-day period, we may, at our sole discretion, extend the Seller’s Coverage period.  Pre-existing conditions are not covered for the Seller.

NEW CONSTRUCTION COVERAGE AND ANY OPTIONAL COVERAGE: begins on the first anniversary of the Close of Sale and continues for three years from that date, provided the Plan fee was received by LHW within 14 working days from Close of Sale.  All systems and appliances to be covered must be in good working condition at the time coverage begins on the first anniversary after Close of Sale.


TO REQUEST SERVICE

We’re available to accept service calls 24 hours a day, 365 days a year.  When you call with a service problem, we will contact a contractor who will contact you directly to schedule a convenient appointment during normal business hours.  On weekdays, the contractor will contact you within 4 business hours of opening a claim.  We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service.  If you should request us to perform non-emergency service outside of normal business hours, you will be responsible for payment of additional fees, including overtime.  We require you to contact us so we may have the opportunity to select a contractor to perform the service.  We will not reimburse you for services performed by your own contractor without prior authorization.  For each new claim that is placed, you will be responsible to pay a Service Call Fee ($60) to the contractor at time of the first visit, before diagnostic is performed.  Each claim placed will pertain to items of one trade, and one trade only; however multiple claims may be opened for multiple trade items.  We cannot respond to a new Request of Service until all previous Service Call Fees are paid.  Failure to pay the Service Call Fee will result in suspension of Coverage until such time as the proper fee is paid.  At that time, Coverage will be reinstated, but the contract period will not be extended.  Service work is guaranteed for 30-days.  LHW may authorize you to contact an independent contractor directly to perform a covered service.  If so, a representative will provide you with independent contractor requirements.


LIMITATIONS OF LIABILITY

a) THIS PLAN DOES NOT COVER: repairs or replacement required as a result of Fire, Freeze or Flood, Accidents, Vandalism, Improper Installation, Cosmetic Defects, Design Flaws, Manufacturers’ Defects, Structural Defects, Power Failure, Shortage, Surge or Overload, Inadequate Capacity, Failure to Clean or Maintain, Improper Previous or Attempted Repair, Routine Maintenance, Damage due to Pests or Pets, Neglect, Misuse, Abuse, Missing Parts, or Adjustments.  We are not responsible for Consequential or Secondary Damage (including Consequential Damages due to a Service Contractors conventional repair efforts of the primary item) nor for failure to provide timely service due to conditions beyond our control, including but not limited to, part or equipment delays or labor difficulties.  LHW does not cover systems or appliances classified by the manufacturer as Commercial, Commercial Equipment modified for domestic use, or single family dwellings used for commercial purposes.  You are responsible for providing Maintenance and cleaning on covered items as specified by the manufacturer to ensure continued coverage on such items. 

For Example: heating and air conditioning systems require periodic cleaning and/or replacement filters and cleaning of evaporator and condenser coils.  LHW is not, under any circumstances, responsible for the diagnosis, repair, removal or remediation of Mold, Mildew, Rot or Fungus, or any damages resulting from or related to Mold, Mildew, Rot or Fungus, even when caused by or related to the malfunction, repair or replacement of a covered system or appliance.

b) ACCESS: LHW is not responsible for providing or closing access to covered items, except as noted under Limits for Plumbing and Ductwork.  We are not responsible for additional charges to remove or install systems, appliances, or non-related equipment in order to make a covered repair; nor do we cover the cost of restoration of wall coverings, floor coverings, counter tops etc.

c) CODE UPGRADES/ TOXIC MATERIALS/ PERMITS/ DISPOSAL: If upgrades are required, LHW cannot perform service until you complete corrective work.  If additional costs are incurred in order to comply with regulations, we will not be responsible for the added expense, nor will we pay any cost relating to permits.  LHW will not perform services involving hazardous or toxic materials including, but not limited to, Asbestos, Mold, Lead Paint, or Sanitation of Sewage Spills, nor will we pay costs related to recapture and/or disposal of Refrigerator/Freezer Refrigerants, Contaminants, Hazardous or Toxic Materials, Systems or Appliances.

d) REPAIR/ REPLACEMENT/ UPGRADING: LHW has the sole right to determine whether a covered system, appliance or component will be repaired or replaced; and are not responsible for delay in obtaining parts or replacement equipment.  We reserve the right to repair systems and appliances with non-original manufacturer’s parts, including rebuilt or refurbished parts.  We reserve the right to obtain a second opinion at our expense.  We will not upgrade any covered item.  We reserve the right to provide cash in lieu of repair or replacement in the amount of our actual cost (less than retail) to repair or replace such item.  We are responsible for providing installation of equipment comparable in features, capacity and efficiency, but not for matching in dimensions, color, or brand.  We are not responsible for the cost of construction, carpentry, or other modifications made necessary by existing or installing different equipment.

LHW is not responsible for upgrades, components, parts, or equipment required due to the incompatibility of the existing equipment with the replacement system, or appliance, or component, or part thereof, or with new type of chemical or material utilized to run the replacement equipment; including but not limited to, differences in technology, refrigerant requirements, or efficiency as mandated by Federal, State, or Local Governments (except noted in Central Air Conditioning).

e) CONDOMINIUMS/ MULTIPLE UNITS/ MOBILE HOMES: Where the premises covered by this Agreement are a condominium or multiple unit, obligations are limited to the confines of the unit.  No common equipment is eligible for coverage.


RENEWAL/ TRANSFER/ CANCELLATION

RENEWAL/ TRANSFER:  This Plan is transferrable.  You must notify LHW of this transfer by calling 866.306.2999.  This Plan may be renewed at our discretion only.  In that event, you will be notified of the prevailing rate and terms of Renewal.  Premium Rates may increase upon Renewal.

CANCELLATION: This Plan is non-cancelable by us except for nonpayment of Contract Fees, Fraud or Misrepresentation of facts material to the issuance of this Plan; or when Plan is for Listing Coverage and Close of Sale does not occur; or upon mutual agreement between you and us.  If the Homeowner cancels, you shall be entitled to 90% of the unearned paid contract fee for the unexpired term, less and administrative fee and all claim costs incurred by the Company.  If we cancel Plan, the Contract Holder shall be entitled to a refund of 100% of the unearned paid contract fees, less and administrative cost and claim costs incurred by the Company.  In the case of nonpayment, LHW agrees to notify contract holder in writing via first class mail at least 10 days before cancellation of the contract.  If cancelled for any other reason, a 30 day notice via first class mail will be sent to Plan Holder’s address on file with an explanation of cancellation.

OTHER:  UTAH RESIDENTS ONLY
The Property and Casualty Guaranty Association do not guarantee coverage afforded under this contract.  This service contract or warranty is subject to limited regulation by the Utah Insurance Department.  To file a complaint, contact the Utah Insurance Department.


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